Returns and damaged items

We accept returns for defective or damaged products only. We do not accept change-of-mind returns or exchanges.

Because standard returns are not offered, a standard return-shipping charge does not apply.

Damaged or defective items

If an item is damaged or defective, please contact [email protected] or call +1 305 349 3920 to arrange a return. There is no fixed return window, return method, return-shipping charge, or refund-processing time for these cases. Support will review the issue and explain the return instructions, available remedy, related costs, and timing before a return is arranged. This policy does not limit rights you may have under applicable law.